FAQs

Do you have a print catalog?
What does "Only At Exclusively Weddings" that is shown on some product descriptions refer to?
Do you ship products outside the UK
Will I receive an email confirming my order?
Will you send me a tracking number for my order?
May I place my order by phone rather than online?
How do I know how long it will take to receive my order?
What is your return policy?
How long have you been in business?
Why do you ask for Wedding Date during the check out process?
Is your site secure?
Why doesn't this site look right with my browser and why am I getting browser errors?
"Held Order" is one of the categories at the top of the various EW Web pages. What does this mean?
Which credit cards do you accept?

Do you have a print catalog?
In The near Furture we plan on printing a catalog

What does "Only At Ultimateweddingdays" that is shown on some product descriptions refer to?
"Only at Exclusively Weddings" items are those that are not found elsewhere. They have been designed especially for us or we designed them in-house. It can also refer to the fact that the manufacturer of the product will sell the product to no other online wedding retailer except for Exclusively Weddings.

Do you ship products outside the UK?
At the present time we can ship only to addresses in the UK

Will I receive an email confirming my order?
Yes. We will review your online order and then transfer it to our in-house order processing system. Once your order is in our system, you will receive an email from us. We process orders Monday-Friday, so you will likely get your email confirmation more quickly on orders placed during those days. The email will list all items purchased as well as any personalization that you entered. Please look it over carefully.

Will you send me a tracking number for my order?
Yes, when your order is shipped, you will receive a tracking number via email.

May I place my order by phone rather than online?
Certainly. Please call 0871-2002420 and one of our friendly call center representatives will be happy to take your order by telephone. Our call center hours are: 8:30 am - 10:30 pm Monday-Thursday; 8:30 am to 8:00 pm Friday; 11:00 am to 4:00 pm Saturday-Sunday.

How do I know how long it will take to receive my order?
On the product information Web page for each item, we have included the approximate time it takes for that specific product to leave our warehouse. If you order more than one item, your entire order will ship together. Your order will be shipped from Sale. Allow 2-6 days for your order to reach you, depending on your location. Click here for more information. If you are concerned that your order will not arrive in time for your wedding, please contact us so can work with you personally.

What is your return policy?
If you are not completely satisfied with your purchase, simply return it for a no-hassle refund or replacement (Shipping and processing charges are not refundable). Correctly personalized items cannot be returned. Returned items must be received in their original packaging and in perfect condition. Include your name, address, telephone number, a copy of your Exclusively Weddings' Invoice, and the reason for the return.

Ultimateweddingdays
Returns
32 Lumn Road
Hyde - SK14 2RW

How long have you been in business?
Ultimateweddingdays has been serving discriminating brides since 2003 when our first web site was published. In 2004, our Web site brought one more way for brides to see our extensive selection of upscale wedding accessories.

Why do you ask for Wedding Date during the check out process?
This will ensure that we get your order to you before your wedding.

Is your site secure?
This site has security measures in place to protect against the loss, misuse, and alteration of the information that is given to us by our customers. We have an SSL (Secure Sockets Layer) connection to the area where we ask you for such necessary information as name, address, credit card number, etc. SSL is fully supported by Microsoft Internet Explorer and Netscape Navigator.

Why doesn't this site look right with my browser and why am I getting browser errors?
We recommend using Netscape 6.0 or later and Microsoft IE 5.5 or later to view this site. We require the use of a Secure Sockets Layer (SSL) compliant browser. In addition, your browser must have Java Script turned "on" and it must be set to accept "cookies".

"Held Order" is one of the categories at the top of the various EW Web pages. What does this mean?
You may hold items in your Shopping Bag and return to shop up to five days later. You will be given this option on the "View Shopping Bag" page. If you have an order that is being held, you would click on 'Held Order" to retrieve it.

Which credit cards do you accept?
We accept Visa, MasterCard, American Express, and Discover.